Returns & Exchanges

At MOZA Racing, we stand behind the quality of our sim racing hardware and offer a 30-day return window for products in original, resaleable condition. We are committed to ensuring every racer is satisfied with their setup and provide a streamlined process for hardware exchanges or refunds.

Return Process

• 1.
  Initiate Request

  Contact our support team within 30 days of delivery with your order number and a detailed reason for the return or exchange.

• 2.
  Authorization and Labeling

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and specific shipping instructions for your region.

• 3.
  Secure Packaging

  Pack the items securely in their original MOZA Racing packaging, ensuring all cables, mounting hardware, and manuals are included.

• 4.
  Inspection and Refund

  After our technicians inspect the hardware for functionality and condition, your refund or replacement will be processed within 7-10 business days.